Shipping policy
Shipping Policy
Last Updated: September 3, 2026
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or delivered on weekends or public holidays.
Shipping Time
Once your order has been processed, delivery usually takes 3–7 business days depending on your location and the shipping service selected.
Please note that delivery times are estimates and may occasionally be delayed due to weather, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order.
Order Tracking
Once your order has been shipped, you will receive a confirmation message containing tracking information, when available. You can use the tracking number to monitor your shipment.
Incorrect Address
Please make sure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to locate your package and assist you with the issue.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and products so we can assist you.
Contact Us
If you have any questions about our Shipping Policy or your order, please contact our customer support team through the contact information provided on our website.
We reserve the right to update this Shipping Policy at any time without prior notice.